LATE ARRIVALS

We ask that our clients to arrive promptly for their appointments to ensure sufficient time for quality results.

  • While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints.

  • Guests arriving over 15 minutes late may be asked to reschedule, as accommodating late clients may inconvenience the lash artists’ next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.

LASH REFILLS

If you currently have lash extensions on from another salon, you must get them removed before receiving your first new set with us. This is to avoid the risk of mixing different adhesives and materials from work done in other salons.