APPOINTMENTS

Appointments can be made online or by calling 727-592-LASH. We do not accept appointments by e-mail or social media. A credit card is required to reserve your appointment.

LATE ARRIVALS

We ask that our clients to arrive promptly for their appointments to ensure sufficient time for quality results.

  • While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints.
  • Guests arriving over 15 minutes late may be asked to reschedule, as accommodating late clients may inconvenience the lash artists’ next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.

LASH REFILLS

If you currently have lash extensions on from another salon, you must get them removed before receiving your first new set with us. This is to avoid the risk of mixing different adhesives and materials from work done in other salons.

 

CANCELLATION / RESCHEDULING POLICY

All services EXCEPT Permanent Cosmetics

We strive to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via text or email. Please honor your appointment, if you must cancel or reschedule please do so at least 6 business hours* before your appointment time to avoid a cancellation fee. If cancelling/rescheduling for 2 or more people, please do so at least 24 hours before the scheduled appointment time to avoid a cancellation fee.

ex)10:00AM appointments must be cancelled 6 business hours in advance by 2:00PM the previous day, not 4:00AM on the day of the appointment.

A credit card is required to hold appointments at Extend Lash Salon + Skin Lab. If you choose not to provide your credit card information, we will not hold your appointment. A 50% fee of the full price of the service will be charged to the credit card on file for each appointment that is cancelled less than 6 business hours before the appointment time.

  • No-shows will be billed for half of (50%) amount for the appointment.
  • Clients who have no-showed for appointments will be asked to prepay/pay a deposit towards their visit when booking future appointments.
  • All appointment cancellations must be made & confirmed via telephone. Appointment cancellations through social media or email are not accepted.

Policy for Microblading & Permanent Cosmetics

Scheduled appointments for permanent cosmetics procedures requires 48 hours notice for cancellation or rescheduling. The touch-up service is included in the original price ONLY when performed within 8 weeks after the initial session.

A $100 deposit is required to schedule Microblading or any other Permanent Cosmetic procedure, which is applied to your final total. If you need to reschedule your appointment for any reason, you may keep your deposit on the appointment if we are given 2 weeks notice. If we do not have 2 weeks notice, we will unfortunately need to collect another $100 deposit to schedule a new session.

 

  • No-shows will be billed for the full (100%) amount for the appointment.
  • All appointment cancellations must be made & confirmed via telephone. Appointment cancellations through social media or email are not accepted.

PAYMENT/GRATUITY

We accept cash and all major credit cards.

A 20% gratuity is recommended for any service performed, and tips are genuinely appreciated for the full (pre-discounted) value. Thank you!